FAQs
Got questions? We've got answers! Here are some common queries about shopping with us:
**1. What brands do you carry?**
At OG Shop USA, we feature a curated selection of luxury brands, including but not limited to Gucci, Chanel, Louis Vuitton, Balenciaga, and more. Our inventory is constantly updated to offer you the latest from the world of fashion.
**2. Do you offer international shipping?**
Yes, we offer international shipping to most countries worldwide. Simply select your preferred shipping option at checkout, and we'll take care of the rest.
**3. What is your return policy?**
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days for a full refund or exchange. Please see our Returns & Exchanges page for more details.
**4. How can I track my order?**
Once your order has been processed and shipped, you'll receive a tracking number via email. You can use this number to track the status of your delivery online.
**5. Do you offer gift wrapping services?**
Yes, we offer complimentary gift wrapping services for all orders. Simply select the gift wrapping option at checkout, and we'll ensure your order arrives beautifully packaged and ready to impress.
If you have any other questions or concerns, feel free to reach out to our customer service team. We're here to help make your shopping experience at OG Shop USA as smooth and enjoyable as possible.